Service Writer/Advisor

Job description

Bobcat of Indy is a full service Bobcat Dealership! We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. Bobcat of Indy offers parts as well as both mobile and shop service, and a full line of concrete supplies. Bobcat of Indy – Indy North is seeking a Service Writer/Advisor to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business. Spanish speaking preferred but not required. Monday - Friday Dayshift: $23-32 depending on experience Responsibilities: - Schedule all service work and provides supervision of administration and warranty - Take all service requests from salesmen and customers as a service writer - Understanding of the billing process - Answer phones and direct calls to the appropriate department - Communicate with Parts Department and Warehouse team for technician parts needs - Assist in basic parts functionality such as looking up, pulling, and processing parts through the billing process as needed. - Verify parts are entered properly on service orders - Assist the service manager in meeting department goals as needed - Greet custom...