Customer Service Associate

Job description

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system Responsibilities: - Process customer transactions, sales, and refunds through cash registers - Operate scanners and credit card/debit card terminals - Provide excellent customer service - Collect payments and bag purchases for customers - Keep the checkout area clean and orderly - Maintain front end department merchandise - Answering front desk phone and directing calls - Assist other departments and functions as required - Able to learn and operate the applicable computer system (D365) used to process orders Job Requirements: - Strong mathematical skills and basic computer system knowledge - Ability to work independently in a fast-paced environment - Customer satisfaction-oriented - Strong communication and time management skills - Problem solving and decision making - Experience as a Retail Cashier is an asset - Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs. We offer: Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canad...