Billing Reconciliation Intern

Job description

Description The Billing Reconciliation Intern will support the Billing, Credit, and Collections department with invoice research, payment reconciliation, documentation review, and spreadsheet maintenance. This role will assist with identifying billing discrepancies, researching short pays and credits, reviewing customer remittances, and helping maintain accurate invoice and payment records. This is a hands-on internship ideal for someone interested in accounting, billing, accounts receivable, or transportation/logistics administration. The intern will work closely with department team members to support recurring billing processes, improve payment visibility, and help ensure billing records are accurate and up to date. Essential Job Duties: - Review invoices, payment records, and backup documentation to help identify billing discrepancies, short pays, credits, and unapplied payments - Compare what was billed by agents against what has been approved in customer portals or supporting documentation - Research accessorial charges and backup documentation to determine whether charges were discussed, approved, or require further review - Assist with outlining discrepancies for upload, ad...