Account Manager, Commercial (North America)

Job description

Fal.ai is building the infrastructure layer for the generative AI era. Our mission is to empower developers and enterprises to create, deploy, and scale multimodal AI applications with speed, simplicity, and reliability. By combining high-performance inference, orchestration, and observability in one seamless platform, Fal.ai enables companies to bring new AI products to life—without the heavy lift of managing complex infrastructure. With rapid adoption across industries and a market projected to expand by hundreds of billions in the next decade, Fal.ai is uniquely positioned to become a foundational player in the next wave of AI innovation. About the Role: The Commercial Account Management team at Fal.ai plays a pivotal role in ensuring long-term customer success and revenue growth. We manage the customer relationship, including renewal and recontracting process—focusing on customer success, retention, expansion, and delivering a best-in-class experience for our customers. We’re looking for an Account Manager to own the customer relationship, identify new workloads, evangelize the product, and manage all contracts within our Commercial segment . The account manager will drive both...