Mortgage Processor

Job description

Job Overview The Mortgage Processor has a total understanding of the entire mortgage process and all mortgage products for residential mortgage loans. She/he will participate as a team member dedicated to supporting the growth of real estate lending, providing the highest quality of customer service to internal and external customers while practicing the core values of Citadel Class Service. Responsibilities: - Effectively manage a pipeline of 50+ loans. - Manage all workflows from the time that the loan is assigned to the Processor until the loan is cleared to close. - Meet all Quality Service Standards (QSS) established by Management for loans in process. - Direct contact with Members to obtain documentation needed for the processing of all loan products. This includes the initial Welcome Call through to advise them that their loan has been sent to the Closing Team. - Obtain and review all required documentation for submission to Underwriting and update Encompass accordingly. This includes income calculations for all self-employed borrowers. - Order all services required for the loan product in accordance with Fannie Mae Guidelines. - Prepare change of circumstance redisclosures...