Receptionist - Margaret River
G'day Group · Margaret River, Western Australia, AU
About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000...
Job description
About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. The Role: We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to: - Providing a high standard of customer service - Processing guest check-ins and outs - Accurately using the park booking system to make reservations and manage accounts - Coordinate with the Housekeeping team to track readiness of accommodation - Supply guests information regarding property and local areas of interest - Completing the day-to-day office administration - Maintain excellent relationships with the park teams, residents and guests What we look for: To be successful in this role you will have: - Previous Front Office experience within the hospitality industry - Passionate about delivering exceptional Guest experience - Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System - Excellent communication and interpersonal skills. - A...