Customer Service Representative

Job description

Benefits: At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: - 401(k) - Opportunity for advancement - Paid time off - Deliver exceptional customer service while listening and consulting customers - Following up with customers, services requested, estimated completion times etc. - Deliver and discuss pricing estimates with customers as well as promoting shop service specials - Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed - Oversee technicians’ inspections, diagnosing and repairing of domestic...