Patient Services Supervisor

Job description

JOB SUMMARY: Patient Services Supervisor, under the direction of the Regional Patient Services Manager, ensure that daily work of the Patient Services Centers (PSCs) and In-office Patient Services Technician (IOPSTs) are completed accurately and on time. The person in this position maintains a safe and professional environment for patients, clients, and employees by supervising and monitoring Phlebotomist activities on a regular basis, ensuring compliance with all PathGroup policies and procedures. JOB RESPONSIBILITIES: ESSENTIAL FUNCTIONS: - Ready to travel to a client location within a designated region with short notice. - Implements the Standard Operating Procedures (SOP's) for phlebotomy services in accordance with PathGroup guidelines and distributes information to phlebotomists as needed. - Provides leadership and supervises assigned department, makes decisions, solves problems, assists in developing procedures, conducts and attends meetings. - Manages the employee hiring process including developing and updating job descriptions, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions. Partic...