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Field Operations Lead Specialist - Northern California

Philz Coffee · US

At Philz, growth is never just about opening more stores, it’s about opening them the right way. We’re looking for a Field Operations Lead Specialist based i...

Job description

At Philz, growth is never just about opening more stores, it’s about opening them the right way. We’re looking for a Field Operations Lead Specialist based in the San Francisco Bay Area to help lead that work by owning the readiness, coordination, and continuous improvement of our New Store Opening model. This role plays a critical part in making sure each opening is set up to launch on time, operate smoothly, and support long-term success. You’ll work across teams to bring structure, discipline, and consistency to how we open new stores, while also helping strengthen field execution through tools, support, and project leadership. If you’re someone who knows how to keep moving parts aligned and build systems that can scale with growth, this role will give you the chance to make a visible impact. This role involves monthly travel in our operating markets. WHAT YOU’LL DO: NSO Strategy & Execution: - Lead the end-to-end NSO lifecycle from hiring to post-open support exit across multiple concurrent openings - Facilitate high-impact group training and in-store coaching across all roles. Other NSO training support as needed Ensure stores open: - On time aligned to rent commencement and t...