Product Manager Conversational AI (m/f/d)

Job description

We are looking for a Product Manager Conversational AI (m/f/d) (unlimited, fulltime) Join our team at our locations in Berlin, Verl or Baden-Baden - flexible working conditions available Millions of people each year end up in difficult financial situations. How they are treated in those moments matters, and technology can make it better. As a Product Manager for Conversational AI within our BU Collection, you'll define how AI-powered experiences across chat, voice, and digital portals help people resolve debt in ways that are faster, clearer, and less stressful. This is a builder role: you'll work hands-on with a cross-functional team spanning Platform Engineering, AI Engineering, Operations, Data, Compliance, and Corporate AI leadership, bringing structure, experimentation, and momentum to a domain that's still taking shape. Your responsibilities will be: - Define and drive the product vision, strategy, and roadmap for Conversational AI across all consumer interaction channels - Analyze and prioritize key journeys (payment, installment, dispute, status inquiries) to maximize digital self-service and conversion - Bring clarity and ownership into a fragmented domain by establishing...