Guest Room Attendant (Full-Time)

Job description

The Guest Room Attendant will be responsible for ensuring clean and orderly guest rooms while providing top quality customer service. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Service guest rooms using cleaning agents and equipment to ensure adherence to departmental policies. 2. Remove, inventory, and replace soiled linens and prepare rooms for guest arrivals. 3. Organize and/or replenish guestroom amenities. 4. Maintain a clean and orderly cart with adequate supplies. 5. Assist other departmental personnel as needed. 6. Promote a positive public/employee relation at all times. 7. Maintain a clean, safe, hazard-free work environment within area of responsibility. 8. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 9. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner...