Transaction Banking Product Manager - Digital - VP

Job description

Job Description Purpose of the role: To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. Accountabilities: - Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance. - Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings. - Response to customer inquiries, resolution of issues, and provision of guidance on product usage. . - Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption. - Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content. - Participation in training sessions and workshops to share product knowledge and...