Business Process & Systems Lead

Job description

Do you want to create a smart and sustainable Future? Come join our team and get the opportunity to engineer the future! You will: Historically, our systems have grown by responding to individual requests — solving the problem in front of us without stepping back to look at the whole picture. The result is a landscape that works, but isn’t as effective, connected, or scalable as it could be. The Business Process & Systems Lead is the person who takes that step back. Sitting within IT but working across the entire business, you will map how our processes actually run today, challenge whether they should run that way at all, and translate the answer into a clear view of what our systems — and our ways of working — need to do differently. You will report to VP of IT. Responsibilities: - Own how business processes and systems come together across the organization, acting as the bridge between the business and IT - Lead an initial structured audit of our current state — mapping core end-to-end processes across the whole organization, including Sales, Service, Supply, and Order & Delivery — and deliver a prioritized view of where the biggest gaps and wins are - Partner with stakeholders...