Senior Business Analyst (Insurance)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS: - Act as the key liaison between insurance business stakeholders (Underwriting, Claims, Policy Servicing, Distribution) and technical delivery teams, translating complex insurance processes into actionable functional and system requirements. - Lead end‑to‑end feature definition for core insurance modules such as Policy Administration, Claims Management, Billing, Underwriting Workbenches, and Customer/Agent Portals. - Requirement gathering, mapping and optimizing insurance workflows and business processes, including underwriting decision flows, claims journeys (FNOL to settlement), policy lifecycle processes, and bordereaux or regulatory reporting. - Ensure that all solution designs reflect proper insurance compliance standards (e.g., Solvency II, IDD, local regulatory requ...