Associate Director-Retail Sales

Job description

Working as an Associate Director, you will supervise and lead multiple retail stores to meet and/or exceed area sales objectives channel by generating the sales of wireless products, services and applications. You will support the Retail Store Managers who report to you in achieving consistent operational excellence in all company standards, directives, and initiatives. Additional Responsibilities: Meet or exceed area sales objectives by coaching, developing, motivating and encouraging sales team. Interview, hire and make necessary discipline decisions including terminations for Store Managers Maintain ownership mentality and accept personal accountability for Area performance. Spend at least 50% of your time visiting retail locations scheduled and unscheduled visits to monitor the customer experience and ensure excellent customer service is being delivered. Provide monthly store and representative performance feedback. Ensure attainment of reputation metric goals. Analyze business reports to formulate action plans for positive performance. Plan and maintain headcount for all responsible territory. Develop employees for growth and promotion. Ensure that all Store/Kiosk Managers hav...