IT Service Technician

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking an IT Service Technician to join our team in a field based role from Fort Wayne, Indiana Work Schedule: Monday – Friday, 40 hours. Job Responsibilities: 100% Field Service Support - travelling to customer sites to provide IT support for hardware and software on a daily basis. Installing and servicing various IT equipment within assigned territory of up to 100 mile radius from Fort Wayne, IN. Overseeing and prioritizing daily support tickets through a computerized system Maintaining accurate daily installation and support records, inventory / RMA, time card, expense reports and mileage logs Responding to all customer complaints in a timely manner Triaging and reporting client issues to the appropriate departments Assisting with the training of new employees Minimum Qualifications: High school diploma 1 or more years work experience in an IT support role Preferred Qualifications: Associates degree in Information Technology Additi...