Officer Security

Job description

Summary: Patrols casino premises and/or guards casino posts to maintain safety and security; prevent underage gambling and casino floor access, protect assets and ensure observance of applicable laws and casino regulations. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Responsible for practicing, supporting, and promoting Rivers Casino Philadelphia Core Values at all times - Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere - Maintain grooming and uniform standards. Overall appearance is to be immaculate and nametags are to be worn at all times, and ensure that the Security Department Team adhere to the same standards - Provides exceptional customer service to guests at all times - Be aware of and handle guest opportunities - Maintain daily log, i.e. time clocks, sign-in sheets when available...