Associate Director, Sales Operations

Job description

Job Description We are seeking an experienced Associate Director, Field Operations to lead and optimize field-facing operational strategy and infrastructure supporting the build out of a high-performing Commercial field team to support a brand launch. This role drives compliant, efficient, and insight-driven field operations across the Hematology Franchise and plays a critical part in ensuring operational readiness for product launches and ongoing field excellence initiatives. Key Responsibilities: - Develop and execute field operations strategy aligned to commercial and medical objectives - Oversee field technology platforms (CRM, roster systems, reporting tools) in partnership with IT - Lead territory design, roster management, and alignment processes to ensure compliant coverage models - Coordinate onboarding operations with Training, HR, and Compliance - Direct field reporting, dashboards, KPI tracking, and business insights - Ensure all field processes meet FDA, OIG, and corporate compliance standards - Drive continuous improvement initiatives to enhance scalability, efficiency, and quality - Partner cross-functionally with Sales, Marketing, Medical, Compliance, IT, HR, Legal,...