Service Designer

Job description

Local Peoples is taking expressions of interest for talented and experienced Service Designers who are passionate about making a positive impact on public sector services through design. You will be excited to join us and support our public sector clients working as an embedded team member in both contract and ongoing roles. Required Skills And Experience. We are looking for: - Extensive human-centered design experience. - Experienced with design thinking, systems thinking, and agile methodologies. - Experience creating service blueprints, system maps, customer journeys, and supporting the execution of product or service delivery. - Working with the UX Researchers and able to carry out design research yourself using a range of quantitative and qualitative techniques to understand and provide recommendations on consumer expectations and needs. - Using techniques to illustrate the findings persuasively and focusing on how the message is delivered. - Anticipating risks, responding to them promptly, and helping others recognise them. - During workshop facilitation, encouraging stakeholders to work together and supporting cross-agency and cross-sectoral approaches to solve issues and pr...