Customer Experience Representative

Job description

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Customer Experience Representative Summary: To operate cash terminals in a store, process customer payment, undirected, and do related work as required. This is an entry level, hourly position that will report directly to the Cash Office Manager. Duties and Responsibilities: - Operate cash terminal and verify purchase price. - Process customer payments. - Handle customer inquiries. - Clean and maintain assigned cash register and counter using basic cleaning supplies - Detect common signs of shoplifting, theft, and other security risks involving customers and co-workers and to promptly communicate potential problems to store management or security. Required Education, Experience, and Certifications: - Any combination of education and experience equivalent to graduation from high school or any other combinatio...