Service Advisor

Job description

Franklin Sussex Auto Mall is seeking a Service Advisor to join our Sussex, NJ team! The Nielsen Automotive Group understands the importance of employee satisfaction and how it has a direct effect on our customer experience. Our customer retention keeps our shops extremely busy affording our Advisors the ability to provide well for themselves and their family's. Our dealerships are well respected and we welcome applicants who can adapt to the Nielsen Way as we continue to grow and flourish in our local communities. BENEFITS: - FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University - Excellent work environment - Employee discount plans on purchases and services - Competitive wages, commensurate with experience - Health, dental and vision insurance - Life insurance - 401k available - Paid vacation and sick leave ESSENTIAL DUTIES: - Schedule appointments. - Greet customers in a timely, friendly manner. - Obtain customer & vehicle data. - Communicate with service customers to determine the nature of the mechanical problem. - Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications. - Obtain cus...