Customer Support Consultant/Order Management WLO-French speaker

Job description

In this position, you will provide order processing and customer support to our customers and partners in Europe who are ordering IDEXX Water; Livestock, Poultry and Dairy; and OPTI (WLO) products and solutions. Our customer support professionals develop deep and meaningful relationships with our customers, offering solutions to meet their unique needs and helping our customers and partners to make the best use of our products and solutions. Every interaction with a customer allows us to demonstrate the power of diagnostics and the quality of IDEXX products. In This Role: When you join the WLO Customer Support Department you will be assisting WLO clients with their order placement, order administration and troubleshooting by providing them solutions with all your knowledge to ensure the best service possible. A big variety of tasks and responsibilities is waiting for you: You will be providing our Sales Reps, Customers and Partners with the right guidance to ensure a smooth order process and service. You will not only be serving external clients but also internal (IDEXX partners) ones by taking care of their different needs and requests. You will ensure the best possible use of tec...