Senior Specialist, Global Client Development Tools

Job description

The Senior Specialist, Global Client Development Tools, supports the strategic advancement of global client engagement initiatives. This position plays an active role in recommending priorities for the clienteling tool roadmap and collaborates with cross-functional teams to analyze and enhance retail targeting and segmentation strategies. This role partners with global and regional stakeholders to translate business needs into actionable insights, capabilities, and continuous improvements across clienteling tools and AI initiatives. Location: This role is in-person at our Corporate Headquarters in New York, NY. Key Responsibilities: Clienteling Tools & Capability Enhancement Pioneer AI‑enabled initiatives, focusing on leveraging advanced technology to significantly enhance efficiency, elevate sales performance, and cultivate client loyalty. - Lead the development of the clienteling tool roadmap, strategically balancing immediate business needs with long-term opportunities and tool integration. - Drive the analysis and refinement of retail client segmentation and targeting strategies to maximize effectiveness and achieve optimal business results. - Champion 360-degree initiatives, a...