Customer Service Agent

Job description

Customer Service Agent Benefits: Do you have customer service or call centre experience? MCS are on the lookout for Call Centre Agents to join our team on June 15th 2026!! Mortimer Clarke Solicitors (MCS) is a specialist litigation law firm. We have been in business since 2007 and now employ over 170 people at our office in Worthing, West Sussex. We won Best Legal Services Provider at the CCS Awards in 2023 & 2025 and Best Legal and Advisory Service at other industry awards in 2022 & 2021. We are part of the Cabot Credit Management Group , which is a European market leader in credit management services. We are looking to speak with individuals who are comfortable working in a professional, busy environment and who are equally at ease handling inbound and outbound calls from our customers when they want to talk to us. With a real focus on listening , you will ensure we achieve the right outcome for our customers whilst working towards KPI’s and quality standards. - Salary: from £27,082 - A performance related bonus, which is paid monthly - you could earn around an additional £400-£600 plus a month! - Hybrid working : once competent, the working pattern is then 3 days onsite and 2 da...