Greeter - Bar Collins

Job description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific: - Controls Reservation Book, accepts reservations and enters them accurately into the record - Maintains guest history files and uses information to enhance repeat guests experience - Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability - Inspects menus to ensure cleanliness and acceptability - Greets guests in a polite professional manner - Determines guest needs, verifies table availability, assigns appropriate table for seating - Guides guests to appropriate table - Assists guests with seating, and presents menu - Ensures removal of unnecessary place settings at occupied tables - Notifies server of guest seating, and communicates any special needs or requests - Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member - Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard - As...