Client Care Advisor

Job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Your role as Client Care Advisor will be for the south hub practices in Stapenhill, Hilton, Mickleover. The role will be very varied with no two days being the same. If you are looking for a challenge and the ability to make a difference, this is the role for you! How You’ll Make a Difference: As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You will be taking phone calls, making appointments, assisting clients with queries, reassuring clients, listening to their needs, taking payments, solving problems and generally 'being there' for our clients. This is a flexible, par-t time role on a fixed term contract for 13 months working 18.5 hours per week. However, we would be happy to consider a job share. The shifts vary to fit in with the business needs but will be between 8.30am and 7.00pm Weekdays and 8.30am and 6pm on Satur...