IT Support Team Lead

Job description

About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore. The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company’s direction on a regular basis. About the Job: We’re looking for a manager for our IT support function at Panthalassa. This is a player-coach role: you’ll directly manage our IT Support Specialist, support hiring our future IT Support team, improve the systems and processes that keep our help desk running smoothly, and stay technically hands-on yourself. You’re not a manager who delegates and steps back — you’re someone who can run a ticket queue in the morning and redesign the onboarding workflow in the aftern...