Operations Specialist - Reactivation & Retention

Job description

We are looking for an Operations Specialist to join the operations team responsible for exploring, launching and scaling new initiatives that will have a strong impact on urban mobility and the way millions of people are moving in cities. As an Operations Specialist you will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! About the role You will be responsible for the execution of the reactivation strategy for churned drivers and will actively contribute to driver retention & engagement initiatives. This role is critical to ensuring a steady and high-quality supply...