Credit Service Representative

Job description

Company Description READY FOR AN EXCITING OPPORTUNITY?: Lenders One is seeking a Credit Service Representative who will be responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provide operational support to the production team through the course of the credit report supplement process. If you are up for the challenge, keep reading! This position is only considering applicants currently residing in the United States. Job Description: WHAT YOU GET TO DO: - Provide excellent customer-centric service in line with company standards through inbound and outbound calls. - Analyze incoming electronic and telephonic information and credit/employment verification requests. - Manage incoming supplement requests as well as pending requests. - Direct calls and inquiries to appropriate area/function as applicable; liaise with other departments to handle requests and queries from customers effectively. - Ability to use discretion when processing sensitive personal information (PI); follow communication procedures, guidel...