Desktop Support Technician

Job description

Description Job Summary: The Desktop Support Technician provides front-line technical support to staff across the organization, ensuring reliable access to systems, devices, and applications that support patient care and daily operations. This role partners with clinical and non-clinical teams to resolve technical issues, maintain system functionality, and support staff in delivering high-quality services. The technician contributes to a responsive and service-oriented IT environment that enables teams to work effectively and without disruption. This position plays an important role in advancing Care Alliance Health Center’s mission of providing exceptional, accessible, and compassionate healthcare for all by ensuring staff have the tools and support needed to care for patients and serve the community. Requirements: Essential Job Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. End-User Support: - Deliver timely and professional technical support to staff across the organization. - Troubleshoot hardware, software, and system issues to minimize disruption to operations and patient care. - R...