Clerical Support Specialist - Laboratory
Trinity Health · Dubuque, Iowa, US
Employment Type: Full time Shift: Day Shift Description: The Clerical/Billing Support Specialist is responsible for performing excellent customer service to...
Job description
Employment Type: Full time Shift: Day Shift Description: The Clerical/Billing Support Specialist is responsible for performing excellent customer service to outpatients, visitors, hospital staff and healthcare providers and their office staff in a quick, efficient manner. The clerical staff is responsible for handling phone calls, processing patient data and payments, placing test orders/results, processing insurance payments, and maintaining laboratory records. High School Diploma or GED required. Training in medical billing and insurance preferred. Proficient keyboard skills and basic understanding of computers and software required. Understanding of commonly used medical terminology preferred. Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter. Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified a...