Accessibility Technician

Job description

Full-time Opportunity |Monday – Friday | Competitive Pay As an Accessibility Technician, the employee shall assist in assembling, modifying and delivering accessibility equipment in a timely manner as well as identifying and solving any malfunctions related to the equipment. Responsibilities: Maintenance - Install, restore, repair, maintain and set up NSM stairlifts, ceiling lifts, VPLs, ramps, and other accessibility products offered by NSM in clients’ home and/or facilities as per factory and clinical specifications. - Perform maintenance of tools, shop supplies and other items necessary for the conduct of the service work. - Set up and install out of store delivery of products at customers' homes and facilities. Customer Service: - Communicate directly with customers to ascertain the nature of the technical problem and its possible causes; to provide assurance to the customer regarding the equipment. - Maintain proper records of work performed, including recording both time and materials (parts and supplies) used to perform repairs or other servicing on customer and NSM owned equipment. - Keep track of customer records, including quotations, work orders, customer orders and invo...