Custom Entry Writer II

Job description

Overview Position Summary: The Entry Writer II position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers. The Entry Writer II serves as a customer advocate, handles escalations and must possess good customer service skills. Responsibilities: Essential Duties and Responsibilities: - Receive and review documentation, input and transmit data for CBP release of shipments. - Follow SOPs for each customer on the correct method and data required for preparing an entry. - Under the guidance of the licensed broker or customer classify products according to the HTSUSA - Identify products that are subject to PGAs - Maintain system task list to identify the status of every entry through each phase of the CBP process - Organize their work to identify the status of every file through every phase of the CBP entry process. - Recognize routine and non-routine transactions for reporting discrepancies to management - Responsible for meeting KPI’s (Key Performance Indicators) for Import operations - Manage customs issues, such as holds and exams - Handle en...