Patient Account Manager

Job description

JOB SUMMARY: Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Ensures compliance with state and federal laws and regulations. - Maintains a thorough understanding of health insurance and government programs, where necessary. - Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution. - Monitors collection processes to determine cash flow improvement opportunities. - Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors. - Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols. - Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards. - Manages desk assignments to meet employee productivity and collection efforts across all client facilities. SUPERVISORY RESPONSIBILITIES: If direct report positions are listed below, the following respon...