Manager, Customer Engagement

Job description

About Adobe Adobe is changing the world through digital experiences. Our mission is to empower everyone—from students and emerging artists to global enterprises—with the tools they need to create powerful content and deliver exceptional customer experiences. We thrive at the intersection of creativity and data, helping people and businesses bring their ideas to life in bold, meaningful ways. At Adobe, we foster a workplace where innovation, inclusion, and impact thrive. We know great ideas can come from anywhere, and we’re committed to providing every employee with the opportunity to lead, grow, and contribute. The Opportunity The Senior Manager, Customer Engagement is responsible for overseeing all Professional Services delivery across a portfolio of Adobe accounts. The Senior Manager, Customer Engagement, will lead a high-performing team of Project Managers, accountable for the highest levels of customer satisfaction through strategic leadership with Adobe customers. Internally, they provide guidance to cross-functional teams and drive business metric achievement. Externally, they are the first executive contact for customers in their portfolio, accountable for delivery across Ad...