US Field Service Support Specialist

Job description

About Us Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing systems for all sizes of enterprise – from small to large – with customized recycling solutions. We're looking for skilled, experienced and hardworking folks who share our core values and care about things like setting high goals, teamwork, integrity, accountability, quality, and a commitment to customer satisfaction. As we continue to grow and expand our US Business, we're looking for people to grow along with us! Envipco offers a high energy, fast-paced environment with excellent growth opportunities. Title: US Field Service Support Specialist Essential Duties & Responsibilities: · Develop a thorough understanding and knowledge of company products to provide support · Communication of field feedback and support requirements to/from engineering · Communication of field feedback and support requirements to/from repair · Provide technical troubleshooting support to field technicians and area managers as required · Dissemination of engineering changes & tech bulletins to the field · Maintain organized records of all technical updates · Training of new technici...