Graduate Process Improvement Manager - Alessandria, EU ICQA

Job description

Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day. Key job responsibilities: -Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient -Audit processes for compliance and work to close any gaps -Analyse feedback and use data to own and implement process improvements at the site -Work with station management and other stakeholders to identify and solve process-related issues A day in the life: As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in pla...