Item Processing Specialist I

Job description

Overview UW Credit Union is committed to improving the financial well-being of people. Membership Services plays a critical role in the success of the organization by delivering our core Electronic Funds Transfer, Deposit Operations and Item Processing operations. We are solution owners who thrive on delivering a stress-free, hassle-free and frictionless experience for our members. The department is team-oriented, collaborative, and versatile. Enriching an inclusive working relationship to support delivering world-class experience is critical. The Item Processing Specialist I delivers world-class member experience through displaying behaviors described in the Membership Services Philosophy. This includes placing member service above all else, owning our solutions, and the pursuit of excellence. The Item Processing Specialist works with EFT Services Manager and Item Processing Team. Our membership manages their accounts by utilizing various channels to include mobile deposits, mail deposits, branch services, paper and electronic payments. The Specialist is responsible for providing accurate and timely processing of payments and deposits while meeting daily volume, service level, and...