Area Director of Rooms

Job description

Overview Opportunity: Area Director of Rooms: Oversee all aspects of the rooms division with an emphasis on engineering and housekeeping operations in accordance with established guest service and sustainability standards. Your Growth Path: Assistant General Manager – General Manager Your Focuses: - Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. - Monitor front office financial operations and ensure compliance with accounting controls and procedures. - Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required. - Supervise all guest services department managers. - Review correspondence from guests and incident logs and direct staff according to information obtained. - Oversee vendor and personnel contracts throughout the hotel. - Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking. -...