Front Desk Agent

Job description

Job DetailsJob Location: Nobu PA - Palo Alto, CA 94301Position Type: Full TimeEducation Level: High SchoolSalary Range: $25.85 - $26.85 HourlyTravel Percentage: NoneJob Shift: Must Have Open AvailabilityJob Category: Customer ServicePOSITION SUMMARY: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of the stay to meet the hotel’s high standard of quality. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Greets guests immediately with a friendly and sincere welcome, registers, and assigns rooms to guests. Provides information to the Guest regarding the hotel and its services, such as outlets hours, amenities, local attractions, etc. Completes the registration process by inputting and retrieving information from the computer system, confirming pertinent information including guest information, length of stay and room type. Codes the electronic keys and issues the room key folder to the guest. Swipe credit cards for authorization using electronic acceptance method. Handles cash, makes change and balances the assigned cash bank. Promptly answers the Front Desk telephone within three rings using the correct daytime greeting and p...