Team Lead, Solutions Engineering

Job description

About the role WeTravel is hiring its first dedicated Team Lead, Solutions Engineering. This is a unique player-coach position where technical depth meets customer impact. You will own complex technical customer engagements end to end — designing and building integrations between WeTravel and third-party systems — while also leading and developing a small team of Sales Engineers and Technical Account Managers. This role spans both pre- and post-sale: from technical evaluation and solution design with high-value prospects, through to driving adoption and long-term implementation with existing customers. Long-term, this team may evolve into a dedicated Professional Services function. How we work: You will sit within the Customer Experience organisation, reporting to the Implementation & Activation Director. On a day-to-day basis, you’ll work closely with Sales, Product, Account Management, Onboarding, and Engineering — acting as the clearest conduit between customer needs and the product roadmap. We move quickly, value clarity, and expect you to build the processes that help the team scale. You should apply if you: Have 3+ years of experience in solutions engineering, technical accou...