Remote Outbound Customer Service Representative - Spanish Bilingual Preferred

Job description

Remote Outbound Customer Service Representative Ken Garff Listening Center: The Ken Garff Listening Center is currently hiring Remote Outbound Customer Service Representatives to join our growing contact center team. Work Schedule: Our Listening Center operates: - Monday – Friday: 6:00 AM – 7:00 PM (MT) - Saturday: 8:00 AM – 4:00 PM (MT) - Sunday: Closed Technical Requirements: Internet Requirements: - Hard-wired Ethernet connection required (direct to router or wall port; Wi-Fi not permitted) - Minimum 50 Mbps download speed - Minimum 20 Mbps upload speed - Maximum 40 ms ping or lower - Must provide 3 speed test results taken at different times during working hours for approval Computer Requirements: - Operating System: Windows 11 required (Mac/Apple products not supported) - Processor: 1 GHz or faster with two or more cores on a compatible 64-bit processor. (typically, Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher) - Memory (RAM): Minimum 16 GB - Storage: Minimum 256 GB Equipment & Peripherals: - Must provide your own equipment - Dual monitors (2 or more required) - Webcam (required) - Smartphone (required for authentication purposes) - Headset with microphone (must co...