District Parts & Service Manager

Job description

Role Summary As District Parts & Service Manager you will be achieving targets A/S of Dealers in the assigned area, reaching HCX (Hyundai customer experience) target and ensuring that Dealers’ facilities/equipment meet HMCI standards. We want you to: - Plan on a regular basis meeting with Dealers staff and managers - Identify an action plans needed to achieve the qualitative and quantitative targets in the assigned area - Monitor and report on KPIs set by HMCI - Evaluate and review processes of the Authorized Workshops, with a specific focus on Customer satisfaction - Dealers’ staff skills assessment - Define marketing activities of local dealers in accordance with HMCI guidelines and analyze of their effectiveness - Analyse actions and performance of competitors in the assigned area - Evaluate and contact potential new candidates to develop business in the assigned area About you: - Minimum 2 years' experience in related position - Fluent English - University Degree (Bachelor/MBA etc.) - Market understanding - Prioritizing and Organizing Work - Managing Time - Profit Orientation - Flexibility in zone assignement What we offer: - Dynamic, international environment within the automo...