Resident Experience Manager

Job description

So many lives. So many ways. One you. 50,000 lives and counting. That’s how many South Australians our people support each year. As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future. It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you? Join us as a Resident Experience Manager and be part of something bigger. - Support people in need to live their best lives and see your impact every day. - Find your place to belong with a team that values you and all you bring - Pay less tax and increase your take-home pay with generous salary packaging What you’ll do: You’ll lead the resident experience across hospitality, café, lifestyle and customer service functions, ensuring every touchpoint reflects high‑quality, person‑centred care. You’ll champion continuous improvement, support staff, and create an environment where residents feel heard, valued and supported You’ll be trusted to make a valuable impact by: ●Coordinating...