Assistant Store Manager

Job description

We are looking for an amazing Assistant Manager to support the Canterbury Store Manager & team! As an Assistant Manager at Lucy & Yak, you play a key role in the overall success of the store. You will work collaboratively with the Store Manager to create an exceptional shopping experience that reflects Lucy & Yak’s values and grows our brand community. You are an expert in customer service & shop standards . Within your role you train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your stores KPIs. What you'll be doing... Customer-Centric Approach: Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer-focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Team Development, Coaching & Training: Lead by example, promoting a positive and dynamic work environment. Motivate and inspire team members to achieve individual and collective goals. Provide instant feedback to team members, acting as a coach to enhance individual and team performance. Support the store man...