Mechanical Solutions and Service Product Specialist

Job description

Product Specialist – Mechanical Solutions & Services (MSS) Kirby Risk Electrical Supply Indianapolis, IN Do you enjoy digging into the details to ensure customers receive exactly what they need? Are you known for collaborating with teams to process orders accurately and deliver excellent service? Do you thrive in a role where critical thinking, product knowledge, and strong communication make a real impact? If so, we want you on our team. Kirby Risk Electrical Supply is seeking a Product Specialist to support our Mechanical Solutions & Services (MSS) team in Indianapolis, IN. In this role, you will help ensure customer orders are processed accurately while providing product expertise and outstanding support to customers and internal teams. What You’ll Do as a Product Specialist In this role, you’ll support customers, vendors, and internal teams while ensuring accurate order processing and product support. You’ll: What Makes You a Great Fit What to Expect in This Role - Respond to customers, vendors, and service providers in a courteous, professional, and timely manner - Receive and process customer orders, ensuring accuracy and timely completion - Cross-sell additional products whe...