Surveillance Agent

Job description

This position is responsible for actively monitoring the casino floor and all property assets to identify and report any potential theft, criminal acts, or noncompliance with gaming regulations. The agent must be highly familiar with a wide range of casino operations, from cash handling and game play to electronic gaming machines. The role requires meticulous attention to detail and the ability to work closely with various departments and law enforcement agencies to conduct investigations and maintain records. Conduct surveillance of all gaming areas to prevent theft and noncompliance with policies and regulations. Monitor all casino properties for safety and security concerns. Maintain up-to-date knowledge of all gaming regulations (State, Tribal, and Federal). Identify and document any variances from established standards, reporting them to a supervisor. Demonstrate familiarity with controls for every department and all gaming and non-gaming positions. Actively monitor cash handling, storage areas, and transfers for loss prevention. Respond to requests for video reviews and other information from various departments. Maintain proficiency in game play standards, betting strategy,...