Fault Management L2 Engineer

Job description

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. - Create/delete user accounts, resolution of user access issues - Daily routine system health check, alarm supervision– alarm correlation rules, system logs, application performance surveillance, system preventive maintenance - Application’s client: setup, configuration, troubleshooting - System Acceptance tests, in coordination with vendors, respecting project milestones - Solving application / platform incidents and problems - On-call duty based on responsibility matrix, guiding remotely Field service/ HW Support for on site intervention Application software release upgrades and patching - Keep consistency in process descriptions and system documentation - Application configuration changes - Servers / OS patching - Custom / on-demands script implementation - Implementation of changes (+ assistance to other teams where OSS/Apps administration access is required) - Backups of platforms / applications...