Senior ITSM Process Coordinator

Job description

Work From Home Work From Home Work From Home, Indiana 46544 The IT Service Management (ITSM) Senior Process Coordinator provides strategic oversight and stewardship of assigned IT Service Management processes to ensure they operate reliably, efficiently, and in alignment with organizational and regulatory expectations. In this role you will strengthen the maturity, consistency, and cross process integration of ITSM practices by guiding process design, governance, and continuous improvement across the Information Services organization. WHO WE ARE: Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT: Own and govern assigned ITSM processes by ensuri...