Customer Service Executive

Job description

Job Title: Customer Service Executive Working Pattern : Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Contractual hours will state Monday to Saturday between 8am to 7pm. Salary: £25,000 per annum and up to 20% bonus and benefits Location: Cardiff, hybrid working after probation. At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Customer Service Executive ready to make an impact, we've got a space with your name on it! Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list...